Privacy Policy

Last updated: August 2026

SurplusStorie (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website surplusstorie.com.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, billing address
Payment Information: Processed securely through our payment providers. We do not store card details.
Device & Usage Data: IP address, browser type, pages visited, time spent on site
Cookies: We use cookies to enhance your browsing experience and analyse site traffic

2. How We Use Your Information

To process and fulfil your orders
To send order confirmations, shipping updates, and support communications
To improve our website and product offerings
To send promotional emails (only if you have opted in)
To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Shipping Partners: To deliver your orders
Payment Processors: To securely handle transactions
Analytics Providers: To understand website usage (e.g., Google Analytics)
Legal Authorities: When required by law

4. Cookies

We use cookies to personalise your experience and analyse traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

7. Data Security

We implement industry-standard security measures including SSL encryption to protect your data. However, no method of transmission over the internet is 100% secure.