Contact Us

Get In Touch

We’d love to hear from you. Whether you have a question about your order, need sizing advice, or just want to say hello — we’re here for it.

Contact Details

  • Email: support@surplusstorie.com
  • Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM IST
  • Response Time: We typically respond within 24–48 hours.

Order Inquiries

For questions about an existing order, please include your order number in your message so we can assist you faster.

WhatsApp Support

Prefer to chat? Reach us directly on WhatsApp for quick support. Look for the chat icon on our store.

Returns & Exchanges

For return or exchange requests, please visit our Return & Refund Policy page before reaching out.

We appreciate your patience and will get back to you as soon as possible. Thank you for being part of the SurplusStorie community.